In the United Kingdom, the Gambling Commission regulator has published a public notice advising online operators to learn from a 2016 case and ensure that any bonus promotions for customers are entirely fair and transparent.

The regulator stated that operators should take note of “failures” committed by TGP Europe Limited and Fesuge Limited via their sportsbetting websites at Fun88.co.uk, TLCBet.co.uk, 12Bet.com and 138.com. It declared that the United Kingdom and Isle Of Man-licensed domains had offered bonuses connected with the annual Cheltenham Festival in March but that approximately 800 customers had complained when their accounts were subsequently suspended due to alleged contraventions of the operators’ specific terms and conditions.

“The brands offered bonus…...